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Privacy Policy

Last Updated: April 2025 • Global Anigma Investments

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Data Sharing and Disclosure
  4. Data Security
  5. Data Retention
  6. Your Rights
  7. Cookies and Tracking
  8. Third-Party Links
  9. International Transfers
  10. Contact Us

Global Anigma Investments ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully.

01 Information We Collect

Information You Provide Directly

When you contact us via WhatsApp, email, or any other means, we may collect:

  • Your name and contact details (phone number, email address)
  • Company name and business information
  • Your region or country of operation
  • The nature of your enquiry (commodities or IT consulting)
  • Any other information you voluntarily share in your message

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address (anonymised where required by law)
  • Pages visited and time spent on site
  • Referring website

02 How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide the services you request
  • To communicate with you about commodity sourcing, pricing, or IT consulting services
  • To improve our website and service offerings based on user behaviour
  • To comply with applicable legal and regulatory requirements
  • To maintain records of business communications
  • To detect, prevent, and address technical issues or security incidents

We do not use your personal information for automated decision-making or profiling.

03 Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Trusted Service Partners: We may share information with logistics providers, compliance partners, or technology vendors strictly necessary to fulfill your enquiry.
  • Legal Obligations: We may disclose information where required by law, court order, or governmental authority in any of our operating jurisdictions (Africa, Europe, Asia, Russia, Kazakhstan).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

All third parties with whom we share data are required to maintain appropriate confidentiality and security measures.

04 Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encrypted communications (HTTPS/TLS)
  • Secure data storage with access controls
  • Regular security assessments
  • Staff training on data protection best practices

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

05 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically:

  • Enquiry and communication records: 3 years from last contact
  • Transaction and contract records: 7 years (to comply with financial regulations)
  • Website analytics data: 12 months (aggregated and anonymised)

You may request deletion of your data at any time, subject to our legal retention obligations.

06 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data ("right to be forgotten").
  • Restriction: Request that we limit the processing of your data.
  • Portability: Request transfer of your data to another controller.
  • Objection: Object to our processing of your data for legitimate interest purposes.

To exercise any of these rights, please contact us at globalanigma@gmail.com.

07 Cookies and Tracking

Our website uses cookies and similar technologies. Please refer to our Cookie Policy for full details on what cookies we use, why we use them, and how you can control them.

08 Third-Party Links

Our website may contain links to third-party websites (including WhatsApp, Google Fonts, and Font Awesome CDN). These sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of any linked third-party sites.

09 International Data Transfers

As a globally operating company, your information may be processed in countries outside your own jurisdiction, including countries in Africa, Europe, Asia, Russia, and Kazakhstan. We ensure that any cross-border data transfers comply with applicable legal requirements and that appropriate safeguards are in place.

10 Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

globalanigma@gmail.com

+27 82 800 8786

WhatsApp: +27 82 800 8786

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